After 30 plus years, we are beyond confident and believe in our products and know that you will be delighted with your purchase. We have a 100% guarantee that our products are pure and genuine Oban. However, if for any reason you are not satisfied, you may receive credit for your online purchase, less shipping, provided the following conditions are met:
Shipping Methods: Oban Marketing, LLC offers USPS First Class within the United States only. If you are in need of Priority Mail or expedited delivery options, please email Customer Service at email@example.com be sure to include address, zip code to ensure correct shipping cost or call 860.739.4500.
Shipping Times: Orders are processed and shipped from the manufacturer within two business days from receipt of payment.
SHIPPING is included in each product price plus $1.00 at checkout, no added surprise shipping fees, ever!!
Damaged, Shipping Errors
Damaged Product: Our Shipping Department takes great care in processing and packing orders. However, if any damages have occurred during shipment, please contact Oban Marketing, LLC at firstname.lastname@example.org or call Customer Service at 860.739.4500 within 48 hours of receipt of package for instructions on returning or replacing damaged items purchased through our online store. Please keep all packing material as the carrier may require examination of damages.
Shipping Errors: We double-check all orders before shipping, however, mistakes may occur. If the mistake is ours, we will make it right at no extra cost to you. Please contact Oban Marketing, LLC at email@example.com, or call Customer Service at 860.739.4500 within 48 hours of receipt of package for instructions on returning or replacing incorrect items.